Your guide to trade credit

Choose the task you need to complete. Suppliers review and decide; applicants provide the information; references contribute their experience.

Set up your supplier workspace

Create your account. Choose the supplier workspace and enter your business details. New supplier accounts require review before accepting applications.
Set up your application. In Application builder, choose the questions and documents your team needs, add your supplier terms, and review the application before publishing it.
Invite a customer. Share your published application link or use Invite customer. Ask your customer to confirm that your supplier name appears on the form.
Review the submitted application. Check business information, documents, and reference responses. Use application messages to ask for missing details.
Record your decision. Enter the outcome and any approved limit or payment terms. Review the details before confirming the decision.

Team access is managed by your organization administrator. A supplier account does not grant access to another supplier's applications.

Set up supplier account

Apply for a trade account

Start with your supplier. Open the application link they sent you. If you are looking for a supplier, create a customer account to browse participating businesses.
Prepare your information. Have your business contact details, requested credit amount, trade reference contacts, and any documents requested by the supplier ready.
Complete and review the application. Check the supplier name and every answer. If you reuse a business profile or prefill information, review the values before signing.
Read the supplier's terms and sign. Submit only when the information is complete and you are authorized to apply for the business. Keep the confirmation code from your receipt.
Follow the application. Sign in to your customer workspace to check status and respond to supplier messages. Your supplier determines the review time and credit terms.

Find suppliers and apply Sign in to your account

Respond to a trade reference

A reference request asks about your business relationship with an applicant. Open the link in the request email, confirm the applicant and requesting supplier, and answer the questions based on your records.

If you cannot provide a reference, use the response form's decline option. Reference responses are provided to the requesting supplier and are not shown in the applicant's customer workspace.

If the link has expired or no longer works, contact the requesting supplier for a fresh link. Reference help can help you open an existing link. Do not forward a private reference link to someone who is not authorized to respond.

Common questions

Does VendorLogic approve credit?

No. The supplier receiving the application makes the credit decision and sets any account limit and payment terms. An application is not a promise of approval.

Can my business be both a supplier and a customer?

Yes. The supplier workspace is for applications your business receives. The customer workspace is for applications your business submits. Use the workspace switcher to move between the workspaces available to your account.

Why is my supplier account pending?

New supplier accounts are reviewed before they can accept applications. Check the status shown in your account. Contact support if your business details need to be corrected.

Where do I ask about an application decision?

Use the application conversation to contact the supplier. The support team can help with access or technical problems, but cannot approve an application or change a supplier's decision.

I cannot sign in. What should I do?

Use password recovery if you have forgotten your password. If you were invited to a team, use the email address on the invitation. For other access problems, contact support.